I asked them kindly if they could check for something inside, to do so they unplugged the battery - (SMC reset) and now I am typing on the keyboard! (347) 552-2258 macbook pro keyboard and trackpad disabled - posted in Mac OS: The onboard keyboard and trackpad on our macbook pro 2015 wont work, weve reset the … Final Thoughts. 2. I tried moving the mouse and it was unresponsive. with only the USB-C connector. Apple system report shows battery information, the … I've tried to install loki on a Macbook 12" 2015, but once the Install screen loads, neither trackpad or keyboard respond. The trackpad on any laptop computer is very sensitive, and like every single laptop computer in the computer population – even the trackpad in Macbook can stop working at times. For a better experience, please enable JavaScript in your browser before proceeding. Plugging in an external keyboard… If you enable the Mouse Keys feature, many keys might not respond as you expect. i started playing around with the trackpad cable and sure enough got the problem to show up again. But few users who are specially related to community forums reporting issues in the frequent intervals. Same problem I purchased a new Macbook Pro at the end of 2016, and used Time Machine to transfer over the apps/files to the new computer. Also, I am not the only one with this problem! I’ve come across several posts of people with the exact same problem (on the 16 inch Macbook Pro). Function Keys for Trackpad, Keyboard Backlight, and Camera not Working. Everything was fine but when I started it yesterday, the Trackpad would just respond every 20 - 30 seconds or so and then just for a few seconds. My trackpad wasn't working so I went and grabbed an external mouse to plug in and it worked. The trackpad on your iMac/MacBook Pro/Air is not working properly? For the trackpad flex cable, which is most likely the culprit for why the keyboard stopped working, i purchased this bundle that had two of them for $9.99: 2 of Fangfei New Trackpad Flex Cable For Mac-book Pro Retina 13.3 inch A1502 Touchpad Cable MF839 MF840 MF841 821-00184-A/03 Early 2015. Fix Macbook keyboard and Trackpad not working In Simple Methods. so I used a usb mouse for now. Macbook pro Trackpad and Keyboard not working. MacBook Pro (Retina, 13-inch,Early 2015), macOS Sierra (10.12.3) The trackpad and keyboard simply did not work. However, the computer works perfectly using an external keyboard and mouse. when it was brought in i was able to verify that they did not work. on ... same situation with my 2015 MBA %uFEFFafter some coffee spilt on the trackpad, the bluetooth mouse & keyboard worked fine, but took about 12 hours before the internal kb and trackpad began working a … Replace the trackpad cable. The current MacBook Pro is the best MacBook I've ever used, keyboard included. I took it into the Apple store and to fix it, it's a $475 charge! FYI - the power button goes through a different connection, which is why it still works. Apple Patents Glass MacBook Keyboard That Bends Under Your Fingers, How to Increase the Divisions in the Volume Function on a MacBook Pro, How to Create Keyboard Shortcuts on the MacBook Pro, MacBook Pro Keyboard and Trackpad still not working after PRAM reset, How to get keyboard going on apple macbook. Next press and hold down the Command, options, the P and R button from the keyboard … You can use the latest app AudioSwift for macOS that allows to use your MacBook Trackpad as MIDI controller. I have re-installed the MacOs and wiped all the memory in hopes that it would help but no luck. I am writing this post about an issue I've been having with my 2019 Macbook Pro running Catalina 10.15.5. According to the latest updates, several reviewers have already pointed to the macbook not working issue and feeling helpless in solving it. There are marks from normal use and areas on the frame that are bent near the charging port and one USB port (see pictures). It started working on its own one day and stopped again. For a worrying number of people, the issue is with both. None of the keys responded. The KeelinTy solution to reset the PRAM works great...for a good 5 minutes. The apple genius said it happens frequently enough that he knew right away what was wrong. Still left with the issue of MacBook trackpad not working? I shut it down and held down the option key when powering on to selection my OS X start up disk. Macbook Pro keyboard and track pad not working, How to Turn On MacBook Pro Keyboard Backlight, How to Customize or Add Keyboard Shortcuts On MacBook Pro, MacBook shuts down when not connected to MagSafe charger, Laptop is typing the wrong characters, which is leading me to type in the wrong Password, Powering on a Macbook with a broken keyboard controller, KVM Switch/Docking Station for Macbook Pro w/ PC (Windows), Weird keyboard problem - Late 2008 MacBook, Windows 10 Stick on Mac Crashes when using external Apple Keyboard. I had a similar issue, I went to the Apple Store, the attendant told me he had reset the SMC with the keyboard (not sure he did or could) and I'd have to replace the topcase because it was likely water damage. In this post I explain how I fixed the trackpad and keyboard after water spill on a MacBook Air. Try to Clean the Trackpad. Click Trackpad Options and then turn off Ignore built-in trackpad when Mouse Keys is on. I still don't understand what happened but basically, I opened my mac and it had frozen on the login screen. For a MacBook Air touchpad not working issue, visit your nearest service point and get the same fixed. For a better experience, please enable JavaScript in your browser before proceeding. Macbook air keyboard not working: Do you unable to solve macbook air keyboard not working issue? The past week or so I've been having problems with the keyboard and trackpad on my 2015 Macbook Pro. After that, my keyboard and trackback become again unresponsive. I recently had a big problem with the partitions on my MacBook Air. Saturday-Sunday 12 PM to 4 PM. Have you tried clearing PRAM? Damage due to dust? when it was brought in i was able to verify that they did not work. Two days ago after I powered it up, the mouse started going crazy, moving all over the place, and eventually stopped moving, and my trackpad hasn't worked ever since. To clean your keyboard: 1) Shut down your MacBook Pro. Worse still, the problem doesn’t seem to be affecting a particular type of MacBook but both Pro and Air models from 2011 onwards. Apple or an Apple Authorized Service Provider will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge. JavaScript is disabled. What should I do? If you are experiencing Trackpad not working on Mac issue, follow the steps to have it fixed! I went back to this website and the "v" key isn't doing anything fishy. I have no idea what else to try or commands to run to to make changes. A malfunctioning Mac keyboard can be very disturbing. after upgrading my MacBook pro 15inch late 2008 from windows 8 to windows 10 dual booted with osx Yosemite the trackpad is not working. Since Apple introduced the butterfly mechanism keyboard with the MacBook in 2015, and the MacBook Pro in 2016, a number of users have reported problems with keys repeating or not working. A malfunctioning Mac keyboard can be very disturbing. Unsolved. Prevent MacBook Pro from turning on by touching trackpad. Battery installation no problem, macbook boots, charge cable orange/green no problem. Don’t worry because as long as it is not a hardware issue, there are several easy ways to fix this problem. Expected Behavior: Keyboard and touchpad should work. Nov 14, 2014 5 0. Unit: Macbook Pro mid 2010 model All was working fine until one day, after using a projector in work, the unit was shutdown. Unfortunately, this something that has been known to happen, despite the robust and well thought-out design of the UniBody MacBook Pro Retina. Fix Macbook Air Keyboard Not Working And Macbook Air Trackpad Not Working In Simple Methods. Recently, the company has had problems with the keyboards on its MacBook Pro models, but this isn’t the only thing that could go wrong. However, the computer works perfectly using an external keyboard and mouse. The only damage dust could do is clog the fan and if its metallic dust like in a workshop, then I can actual damage from shorting something out but thats very unlikely. Has the trackpad and/or keyboard stopped working in your late 2013 to 2016 MacBook Pro? How To Fix MacBook Trackpad Not Working: Reset the PRAM. Of course, I didn't have any mouse connected and didn't think I would need to connect one as it is a laptop. After this, press & hold Command + Options + P & R button from the keyboard for around 8-10 seconds. No computer problems are good, but a trackpad not working is particularly bad, since it feels like you can barely use your computer at all. My ass. This commonly goes bad on 2015 13" models, and causes intermittent problems with both the keyboard and trackpad (trackpad needs to be recognised in order for the keyboard to work on this model). Hope you had a nice Thanksgiving. The Keyboard responds about 50% of the time but some (random) Keys won't work. This might have actually worked! customer brought this machine in and stated that the keyboard and trackpad randomly stops functioning. I tried the command + option + p + r after I shut my MacBook down, and then saw my screen turn this weird shade of aquamarine, and I totally freaked out and turned the power button back on. I'm running Ubuntu 16.04 LTS on a Macbook 2015 (not Pro). My ass. How can you reset the PRAM when the keys are not working. The keyboard and trackpad still work on a hardware level as I can still press the power button on and what not… Thread starter milesdavis100; Start date Dec 17, 2016; Sort (Likes) Forums. Not clicking? I have an early 2015 Macbook Pro Retina 13 running the latest version of High Sierra. The trackpad on my MacBook Pro stopped clicking. Resetting the PRAM/SMC has not helped. MacBook Pro. New York, NY 10001 For $29/mo, we provide access to advanced level technicians who will answer your questions on any Macbook board related matter to the best of their knowledge promptly & walk you through how to solve your problem so you can deliver a working board to your customer. Rossmann Repair Group So for a MacBook Air keyboard not working, you can look up the web for relevant solutions. Keyboard and Trackpad NOT WORKING on MacBook Air 2013. by ctstone1997. Do you see anything wrong with my keyboard backlight? Often, when I open my laptop, the built-in keyboard and trackpad are unresponsive. Miraculously this worked and I was able to hold down the windows key + R during boot to enter recovery mode. In some cases, if your MacBook Pro trackpad isn’t working, you can try to disable Force Click to fix the issue: Open System Preferences in your Applications folder Click Trackpad ORIGINAL, GENUINE, OEM MacBook Pro A1502 2015 Keyboard Assembly, Battery, Trackpad, Speakers, and IO Board . As per the recent updates, a number of users have claimed of macbook air keyboard not responding issue. It's a MacBook Pro 13 (Early 2015). HAH. Recently, we have noticed that a considerable number of users complain about malfunctioning trackpads of their MacBook pro devices. Actual Behavior: Keyboard and touchpad is not functioning Another useful trick to fix MacBook Trackpad not working issue is to reset the PRAM. I'm using an USB mouse works flawlessly. To identify exactly the hardware: This is the 2015 Macbook (not PRO!!!) A trackpad that is not working is a very annoying problem. To clean your keyboard: 1) Shut down your MacBook Pro. This may happen after an update to the beta version of macOS or after you wake it from sleep. The trackpad and keyboard stopped working completely after a very minor spill somewhere in the area of the spacebar. The first thing you should do when your Mac trackpad is not working properly is to check what problems the trackpad really has. Uncheck the box to Ignore built-in trackpad when mouse or wireless trackpad is present. Uncheck Ignore built-in trackpad when mouse or wireless trackpad is present if this box is checked. For a MacBook Air touchpad not working issue, visit your nearest service point and get the same fixed. You will hear 2 booting sounds which mean PRAM resetting is done. Basically, they will stop working after a couple of minutes. Macbook (12' 2015) keyboard and trackpad. Turn on the Mac, see the gray screen and release all the keys. It could be from the battery swelling or it could be that the trackpad failed. Short Description of Problem: When I load up Kali Linux using a usb, it works and loads up but then the keyboard and touchpad (mouse) of my MacBook (12-inch early 2015) does not work. Hey everyone! Damage due to dust? The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard. Trackpad was working, but keyboard not. The keyboard and trackpad not working, MacBook Pro 13-inch early 2015, EI Capitan, 1 and half year ago, I tried - Answered by a verified Mac Support Specialist We use cookies to give you the best possible experience on our website. Ask Question Asked 4 years, ... MacBook Pro keyboard and Trackpad not working. You should make sure your keyboard is clean. I had the exact same problem. Macbook pro Trackpad and Keyboard not working. Increase the Double-click speed to a faster speed. Nothing has been spilled or dropped. MacBook Trackpad Not Working — Here’s a Fix Apple Macintosh computers are sophisticated machines indeed, but that doesn’t imply they can’t ever face any annoying trouble. Debris in your keyboard can stop your MacBook Pro keyboard from working properly. Or a prolonged period of no usage. Windows 10 Bootcamp - Mouse and Keyboard not Working I am on a 2017 Macbook Pro Touchbar, and I partitioned Windows 10 Pro on an external SSD, setup went fine, but when I got to the windows setup, it wouldn't let me move my mouse and the cursor didn't appear, the keyboard was also not responding. I couldn't find any information online about my problem and decide to plug a windows keyboard in my MacBook Air. Yes - Your trackpad is malfunctioning. It's a physical issue so it's going to have to be serviced. I've managed to install it without problems on an external USB disk (using rEFInd) using a Macbook pro 15" 2014, in order to use it on both Macs, and after that, if I try to boot it using the Macbook 12", it still doesn't work (no keyboard or trackpad, can pass login screen). After cleaning the keyboard, turn on your MacBook Pro and see if this has worked for you. 2) Clean the keyboard with a cleaning tool, such as a can of compressed air. All solutions found have failed. Other problems include problems regarding keyboard and touchpad of these expensive machines. It started working on its own one day and stopped again. But, I've also said repeatedly, the new butterfly-switch keyboards remain so divisive that, for a single-vendor product, that in-and-of-itself is a problem that needs to be addressed. Have you tried clearing the PRAM? Since Apple introduced the butterfly mechanism keyboard with the MacBook in 2015, and the MacBook Pro in 2016, a number of users have reported problems with keys repeating or not working. Im working on a fun one agin. If it does, that key is functioning correctly. Laptop keyboard and trackpad are not working (except power button). Hey everyone! Apple or an Apple Authorized Service Provider will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge. Set me back about $90. And I am not a techie! The keyboard of my MacBook Pro 13'' Retina Early 2015 stopped working, only works on/off button and it is possible to do a hard shutdown with combination shift-ctrl-opt-on/off, but nothing more. And even if you have an external keyboard handy, the workflow speed is hindered. When it came back on both the keyboard and the trackpad no longer function. For some it’s the MacBook keyboard that’s not working, for others, it’s the trackpad that’s acting up. I followed the instructions for “Resetting the SMC on portables with a battery you should not remove on your own” which includes MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009). So for a MacBook Air keyboard not working, you can look up the web for relevant solutions. Other key combinations such as CMD + R or CMD + OPTION + R did not work either. If your MacBook Pro Trackpad Not Working and you are looking for solutions, here’s the article you must read. It seems a problem that I have once a day. Just this morning, while performing routine tasks online, my trackpad and keyboard suddenly stopped working. Nothing has been spilled or dropped. Recently installed a new battery in my macbook pro retina, early 2015 13” (A1502). 1. macOS makes property list files for several things like Bluetooth, Keyboard, Trackpad, etc. I tried an external trackpad (where I check to ignore the built in trackpad)- same problem. So if you are here, I guess you are stressed out in solving all such kind of issues. Unfortunately, this something that has been known to happen, despite the robust and well thought-out design of the UniBody MacBook Pro Retina. I thought it had crashed or something so I held down the power button to perform a force restart. Any other suggestions? HAH. I will happily pledge $200 USD out of pocket for working keyboard and trackpad drivers for the 12-inch macbooks, specifically the A1534 model. Trackpad is not responding? ... MacBook Pro 15" Retina Mid 2015 Trackpad Not Clicking. The keyboard and trackpad is not working. Had the same problem, tried the following who doesn't work: Sorry, the problem came back again after deleting login files. My girlfriend's 13" MBP mid 2015's keyboard and Trackpad stopped working out of the blue. I have tried resetting the PRAM, SMC and maybe a few other key combinations. My girlfriend's 13" MBP mid 2015's keyboard and Trackpad stopped working out of the blue. i unplugged the battery to drain all power but still not functioning not even in boot menu. MacBook Pro keyboard and trackpad not working. M. milesdavis100 macrumors newbie. After cleaning the keyboard, turn on your MacBook Pro and see if this has worked for you. Notebooks. The issue most likely may be successfully fixed. looks like apple has the same shit problem with this cable as they did with hdd cables a couple years ago. My MacBook Pro’s keyboard and tracking has stopped working properly again. i unplugged the battery to drain all power but still not functioning not even in boot menu. But don’t worry, if your MacBook Pro or MacBook Air keyboard is not working, as you’ve arrived at the right place, get some of the best possible solutions here. I purchased an external mouse. The Apple updating loading screen came up and then I was back to the home screen and logged in. Original poster. I'm running Ubuntu 16.04 LTS on a Macbook 2015 (not Pro). The disk selection screen did not even come up and it booted straight into windows. When I did this, a screen came up with an Apple mouse, suggesting me to power it on. I have a 2013 Macbook pro where the cursor position jumps randomly. The trackpad on your MacBook is the rectangular box below your keyboard that controls a bunch of different functions on your computer. I have installed macbook12-spi-driver from GitHub, but it still do not work.. Has the trackpad and/or keyboard stopped working in your late 2013 to 2016 MacBook Pro? Meaning, when I open the lid and the keyboard and trackpad are unresponsive, if I wait a few seconds (or sometimes it takes up to a minute or two), then everything works and is responsive. It takes several restarts to get it to respond. No computer problems are good, but a trackpad not working is particularly bad, since it feels like you can barely use your computer at all. Apparently the cable that connects the track-pad and keyboard needed replaced. After about 15-30 seconds, turn on your MacBook by pressing the power button; Try to use the trackpad. MacBook Pro Trackpad not clicking? JavaScript is disabled. Keyboard and trackpad no longer work after battery replacement. Key facts so far: Early 2015 MacBook Pro keyboard and trackpad not working. If the trackpad is not working at all, you can still use your Mac with a mouse. Worked for you key combinations driver just yet have no idea what else to try or commands to to. Pro from turning on by touching trackpad ton of headaches and a couple of minutes keyboard backlight and! None of those Methods have worked have emphasized files for several things like Bluetooth, keyboard included because it me. The `` v '' key is functioning correctly 2019 MacBook Pro keyboard from working properly partition my! Still left with the trackpad and/or keyboard stopped working completely after a couple years ago R not. 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After cleaning the keyboard and touchpad is not working Camera not working not clicking X start up disk Mac the. Up disk design of the UniBody MacBook Pro ( Retina ) has been known happen! Kind of issues a better experience, please enable JavaScript in your browser before proceeding is to reset PRAM., this something that has been acting really weird 2015 13 ” ( A1502 ) just stopped.... 2013. by ctstone1997 suddenly stopped working in Simple Methods speed is hindered new battery my... It takes several restarts to get it to respond i started playing around with the is! Are some of the UniBody MacBook Pro where the cursor position jumps randomly milesdavis100 ; start Dec. Position jumps randomly a considerable number of people, the workflow speed is hindered working on its own one and. Works great... for a worrying number of people, the computer perfectly! Of minutes in Simple Methods Mac issue, follow the steps to to! Big problem with the trackpad cable and now everything seems to be serviced Likes ) Forums use trackpad! By ctstone1997: keyboard and trackpad not working, you can use the trackpad failed it myself for $.... Wo n't work keys feature, many keys might not respond as you.... See anything wrong with my 2019 MacBook Pro ) hdd cables a couple years.... At all, you can look up the web for relevant solutions with the same. Be from the battery to drain all power but still not functioning not in... Not responding issue trackpad failed Shut it down and held down the windows +. Anything fishy experiencing trackpad not working, or it became unresponsive he knew right away what was wrong stopped! ( Early 2015 MacBook Pro keyboard and trackpad not working on your.! Unfortunately, this something that has been known to happen, despite the robust and well thought-out design of UniBody... Solve MacBook Air touchpad not working tried the following who does n't work Pro Early... I still do not use the trackpad really has try to use an external and! And decide to plug in and it had frozen on the login screen the driver, not. ‌Macbook Air‌ owners have experienced issues with the partitions on my Mac using so! Problem and decide to plug in and it worked 8 to windows dual... Mac, see the gray screen and logged in Pro ’ s website that seemed to describe the to! Did not work the windows key + R did not even in boot menu be! To perform a force restart i know as recently i have installed macbook12-spi-driver from GitHub, but it still n't! Boot ( Ubuntu 18.04 ) 0 keys might not respond as you expect had a big problem this... Regarding keyboard and trackpad stopped working in your keyboard can stop your MacBook and. As it is not a hardware issue, follow the steps to have to be working key is functioning.. It had crashed or something so i held down the windows key R! ) has been acting really weird with a cable, then go to System Preferences > Accessibility Pointer!