This post contains references to products from one or more of our advertisers. He is wearing a blue coat, black jeans and boots and should arrive in about 5 to 10 minutes. Meanwhile, the cold platters featured green salads, fresh vegetables and a couple other pasta-centric salad dishes. It’s a means to earn full elite qualifying dollars (MQDs), rather than a partial percentage if I’d have booked through Virgin or through a third-party. Thanks for posting this amazing information. However, I get it that for most others, and especially those younger than myself, the low res screens and those wonky controllers for the A340 seatback entertainment system, are far less desirable than the crisp resolution and touch pad IFE found on newer aircraft. Passengers could choose between the London Times, Financial Times and The Guardian. The exterior of the kit itself was made from recyclable kraft paper, which felt like a combination of cardboard and thick paper. While I think the packaged amenity kits in business class are often overkill and wasteful, I expected at least a few things to make the eight-hour journey more pleasant. Virgin’s famous “wander wall” of snacks and drinks was woefully absent from this flight. Your email address will not be published. American Airlines trials COVID-19 app to make travel safer (and why that’s a good thing), United Airlines Makes it Easier to Earn MileagePlus Premier Status for 2022, Virgin Atlantic Premium Economy: A Review. Choosing to fly British Airways or Virgin Atlantic can be hard, especially when they are neck and neck when it comes to fares. There are many great reviews of Virgin’s home base Clubhouse lounge, so I’ll be brief. Notify me of follow-up comments by email. By contrast, on the carrier’s old A340s, 747s, 787s and A330-300s, Premium seats have 21 inches of pitch in a 2-3-2 configuration, though the 747 is also a 2-4-2 because it’s a wider aircraft. Premium economy is a great way to fly, particularly when the price is right, which can be just above economy but thousands below business class. No other coast-to-coast carrier has performance figures that even come close. It was a feature that the crew announced prior to takeoff. Less than one week before launching A350 service, Virgin unveiled its brand-new amenity kits, called “Goodie Bags.” Both the Upper Class and Premium cabins now get a refreshed Goodie Bag amenity kit on select routes, including this A350-operated route. In "Reviews" In this trip report, I review Premium Economy on Virgin Atlantic, on their new Boeing 787-900 Dreamliner on my flight from London Heathrow to Newark in New York. You’ll find nooks and crannies. Passengers received free headphones. Service was fast and efficient, and everything appeared to be smooth. Once at my seat, the flight attendant offered me a glass of really bad sparkling wine. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. Many of the offers that appear on this site are from companies from which The Points Guy UK receives compensation. Gone forever is the 2-3-2 business class configuration replaced by individual suites that are more at home in most airline’s first class cabins, while premium economy – now just Premium – has more leg room than most standard domestic business class. The security staff chatted among themselves while occasionally wafting a wand through the air somewhere near some luggage and shoving it into a machine. And this flight was no different. The Premium cabin on the Virgin A350 comprised a total of 56 seats across a single cabin. After dozing off I decided I needed a coffee (though I could have ordered another cognac, if my mood was a bit different). says, […] on June 10, 2019 by Benjamin Alexander De […], Virgin Atlantic Premium Economy: A Review - My Blog InsideFlyer.com [English] United States InsideFlyer.uk [English] United Kingdom InsideFlyer.de [German] Germany InsideFlyer.no [Norwegian] Norway InsideFlyer.se [Swedish] Sweden InsideFlyer.dk [Danish] Denmark InsideFlyer.nl [Dutch] Benelux. They weren’t great, and I ended up using my iPhone headphones instead. Instead, other passengers and I were able to FaceTime with friends and family on the ground. We’re a small diverse group of experienced frequent flyer experts, travel community builders, technologists, and friends of the flyer who want to help you learn to be an expert traveler. Each seat also came equipped with Virgin’s seatback entertainment system, though the screens on this A340 were a bit worn down and dim. Please view our advertising policy page for more information. Premium Cabin When you fly in the Premium cabin on Virgin Atlantic, you receive dedicated check-in, priority boarding, and priority baggage offloading on arrival (where possible). Each of the bulkhead seats had the advantage of both a leg- and a footrest. Throughout the year, the Sydney flight is usually daily, with Brisbane served 6x weekly and Melbourne 5x weekly. The in-flight entertainment systems were old and dim. They called it Champagne but I’d beg to differ. Your email address will not be published. They make the Transpacific journey from Sydney, Melbourne and Brisbane to Los Angeles. Many of the best airlines with services to Europe and Asia are in other alliances. They were fun and conversational rather than cold and unapproachable. Right after take-off, you are given pretzels with your first drink. Although I didn’t sleep or lounge at all on this flight, I did recline the seat just to test the comfort of it. I requested compensation SkyMiles through both Delta and Virgin Atlantic, but haven’t yet received a response. If you are not sure which is the right product for you, you should seek advice. Still, the whole place elicited a peculiar sense of British refinement and hospitality that I haven’t encountered elsewhere. You can… Read More. After being one of the first carriers to introduce a proper premium economy cabin, Virgin launched its A350 with new seats, larger inflight-entertainment screens and a supposedly more comfortable experience. Even with the new aircraft, I didn’t notice any signs the crew was unfamiliar with it. But internationally this indenturement leaves me constrained. Since I was now traveling in premium economy, I got to board first and essentially walked straight from security onto the plane. Join me on my Virgin Atlantic Premium flight from London Heathrow to Delhi. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. As far as the quality, I found the pillows to be perfectly reasonable with stuffing. It was good enough to occasionally load a web page and email. Virgin Australia offers Premium Economy recliner seats on all its five Boeing 777-300ER airplanes between Australia and LAX, with services from Brisbane departing six times a week, five flights a week from Melbourne and daily services from Sydney. Today we are announcing… Continue Reading. Hopefully more modern aircraft will be introduced on this and other routes soon. I found the legrest and footrest on the bulkhead row to be useful. The Points Guy UK will not sell your email. Fully open, it was somewhat flimsy, though my 15-inch laptop could fit on it. Virgin Atlantic Airways: Premium economy - See 15,153 traveler reviews, 2,724 candid photos, and great deals for Virgin Atlantic Airways, at Tripadvisor. I was in need of a return flight from Berlin to New York. The Virgin Premium Economy seats plan and seats create a feeling of space and comfort. Though I found the pitch and recline of the seats to be on the generous side, Virgin cramped up the cabin and seat by shrinking the width of its Premium seats to just 18.5 inches. Instead, Virgin let passengers connect their phone to the screen via Bluetooth and then control it from there. We may receive compensation when you click on links to those products. Now Virgin Economy Delight shouldn’t be confused with premium economy which is a different product all together. keep it up and thanks again. One thing you will never want for on a Virgin Premium Economy flight is food. The 787 Premium Economy has a “Wonderwall” which I’m curious to read about. Premium passengers were entitled to a generous two pieces of baggage, each up to 50 pounds in weight. Virgin Atlantic’s Premium Economy cabin is known for offering the widest seats you’ll find outside of a First or Business Class cabin and, combined with the airline’s reputation for friendly flight attendants, that’s what made this cabin an appealing choice for an overnight flight that I had to take between Washinton D.C. and London at a time when Business Class fares were sky-high. After some searching, I found a sub-$1000 round-trip Virgin Atlantic premium economy fare from London Heathrow to Newark. Together, the A350s & A330neos will replace all of Virgin Atlantic’s remaining quad-jet A340s and () her majesty the Queen, aka Boeing 747s. Premium Economy is also a very small section of the airplane and you definitively don't feel crowded and the bathrooms are always available. Our taxi was short, and we made our way to runway 25L behind a Cathay Pacific 777. I’ve seen and heard great things about Virgin’s new 787s, though, which look to become the flagship of the fleet. I arrived at Terminal E at Boston Logan International airport and flew right by the long lines for Economy class and went right to the check in counters for Premium Economy.Out of curiosity I asked about an upgrade to Upper Class which turned out to be $1200 for the flight, more than my entire ticket. Richard Branson and company were right. Additionally, I was a fan of some of the small design features of the seat. It’s always a privilege to have any extra room, but after a bed, it’s not always easy to readjust. There was no mood lighting in the economy cabins. Meandering through the premium economy section on the way out, thinkin’ that this very much looks like something I wanna try. The review is my own opinion of recent flights on 28th December 2017 and 5th January with Virgin Atlantic Premium Economy. Share this article: Route Brisbane - Los Angeles Aircraft Type Boeing 777-300ER. Whatever they were after, I’m sure they would not have found. The pasta was bland, and the salad greens, while fresh, were under-ripe and bitter. You can read our review our comparison of their economy cabins here. Each seat offered a blanket, slightly thicker than what one would expect in economy on a flight this length, and a standard neck pillow. I have no idea what premium economy or Upper Class boarding is normally like, since I was given the dreaded SSSS on my boarding pass. The sheer thickness of the padding on these seats was something I hadn’t experienced before. On the other hand, someone really needs to do something about the baggage situation at Newark. The Upperclass wing actually features an entirely private check-in area, which I did not visit, as its accessed from a private driveway outside. Virgin Atlantic was one Delta partner I was dying to try out. Here you can discover and share your experiences related to travel and frequent flyer programs with leisure travelers, infrequent flyers and road warriors alike. Of course, in premium economy, you shouldn’t expect Bose total noise-canceling headphones, but they could’ve done better than the economy offering. Brief but very precise info… Thank you for sharing this one. Premium Economy tickets are bookable with SkyMiles for about 40 percent fewer miles than Upper Class, depending on the route. The menu itself came printed on a large format placard, similar to what I’ve seen in many business class cabins. Next time. It’s worth noting that taxes and fees can sometimes reach — or exceed — $500. Red Ventures Services Ltd is an appointed representative of Red Ventures Financial Ltd which is authorised and regulated by the Financial Conduct Authority (FRN: 803495). And that’s where this Virgin Atlantic A350-1000 review ends. Upon boarding, crew told passengers that to celebrate the launch of the A350 into service, Wi-Fi would be free for all passengers for the flight. Virgin Upperclass passengers, Delta One passengers, Virgin Gold Card elites and Delta Platinum and Diamond Medallion elites can visit. Flew Economy on the 13th and 17th January. Virgin has remastered the premium economy experience with its Premium A350 product. Each of the Premium-cabin seats besides the bulkhead seats featured a built-in IFE screen in the back of the headrest. The headphones distributed were lightweight and insubstantial. Though Sept. 11 wouldn’t be the date of the inaugural flight, our thinking was the day following the first would be a more accurate representation of what the Premium experience would be like. The Gold Delta SkyMiles Credit Card and Platinum SkyMiles Credit Card, from American Express, often offer introductory mileage bonuses that are more than enough to book a Premium Economy or Upper Class lie-flat seat. The sheer thickness of the padding on these seats was something I hadn’t experienced before. But I still had to wait an hour for my “Premium Economy” tagged bags. The cabin was arranged in a 2-4-2 configuration. We will get this straightened out in no time.”. The wing has a dedicated security checkpoint and I was literally the only passenger in line. Other main courses on this flight included stir-fried pork with vermicelli vegetable noodles and Beijing bean sauce, and chicken-and-mushroom casserole with buttered new potatoes and green beans. Some amenities I barely had time to experience; delightful work spaces and a cool loft area with games for kids and a pool table. All the passengers from Premium Economy and Upperclass gathered at the carousel to search for their bags among the economy bags. This afternoon transatlantic crossing is just such an occasion. For this particular flight there was quite a queue for economy, but premium check in took no more than 10 minutes from queueing to boarding pass. Most annoying was the power port situation. “Our intention was never to launch a website, our intention was to build a global brand for frequent flyers.” We’ve got news to share with you. It’s unfortunate you got stuck on one of the A340 dogs. Additionally, because I was in the bulkhead row, my inflight-entertainment screen could be ejected from underneath the armrest. From a food standpoint, I actually would have preferred my economy meal on Air France to this premium economy meal. There is a cinema, something called a water wall, a pool table and game room, a hair salon (with complimentary treatments), a spa (with complimentary treatments), hot tub, sauna, and a roof garden with panoramic tarmac views and outdoor lounge seating. Ask the cruise director: What are your top tips for cruising? Each of the Collins Aerospace MiQ seats featured 38 inches of pitch and 7 inches of recline. The Premium Economy cabin crew had plenty of adapters on hand, but they only supported U.S.-style plugs (ahem, isn’t this is a British Airline???). Introduction Booking Virgin Australia Premium Economy. I didn’t eat anything, as I wasn’t hungry and wanted to save my appetite for when I got on board. I found the footrest to be rather close in, but the added support was a huge win, especially on a long-haul flight. Virgin Atlantic has a great reputation in the premium-economy market, and there was plenty to like about the experience. Premium Economy is available exclusively on Virgin Australia’s five Boeing 777-300ER aircraft. With Global Entry I was able to pass immigration in just a few minutes. In addition to a new seat with a large IFE system, Virgin paid attention to details that helped improve the passenger experience. Though there are some flaws in the product, such as a narrower seat and poor headphones, I found the experience to be well worth the cost. There was a neither-long-nor-short queue, but it looked worse than it was, and I was through in about five minutes. The internet service was, well, there. After feasting on cured meats and smoked salmon in The Clubhouse, I felt a bit heavy. The gnocchi were huge, and I soon realized that was because they were stuffed with the ricotta and asparagus. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. I rang Virgin Booking centre who advised me on what dates i could apply the free upgrade to and that was it, … Having upgraded service and an adequate seat is enough to make a trip like this extremely pleasant. You can… Read More. I never really had to get up to get water or snacks, although there is a snack and drinks area available during the flight. That wasn’t the case. Virgin Atlantic’s Flying Club frequent flyer redemptions are easy to use. Book today. Instead, I entered a cabin with great seats, but dingy interior appointments otherwise. Additional fares (fuel surcharges) are also much less in premium economy. We believe that learning about frequent flyer miles should be as fun as travel itself. “Our intention was never to launch a website, our intention was to build a global brand for frequent flyers.”, content + community + technology + social. As to the premium economy product, having flown three long-haul segments (two aboard Boeing 787-9s & one aboard Airbus A340) last year, with the exception of how the reviewer found their meal, I agree pretty much with everything else. the experience was. Overall, … From Singapore Airlines to Qantas, Skyscanner Australia reviews the cheapest and best premium economy airlines, so you can cherry pick a luxury seat from the best of the bunch. Otherwise, the airline’s A340s are in dire need of a retrofit. The fleece material of the blanket felt almost worn, but I liked that the blanket had a special neck cutout, which made it easier to cover yourself in an upright position in Premium or economy. She phoned headquarters. He asked if it was my first time visiting and then offered to take me on a full tour of the facility. Virgin Upperclass, Delta One passengers and Virgin Gold Card and Delta Platinum and Diamond Medallion elites are also able to use an entirely separate airport entrance, known as the Upperclass Wing. © 2021 THE POINTS GUY, LLC. Impressively, every beverage I received arrived in glassware. Unfortunately, delicious only appeared in the menu on this flight. There’s also a roof deck but it was closed given the January gloom outside. It was a bifold tray table, which was perfect for just a small plate or to rest a drink. Over 20 years after Virgin introduced its premium economy, the product has a solid lead over competitors in at least one respect: the seat. Virgin Atlantic felt genuinely premium at every point – from check in to the entire in-flight experience. Virgin Atlantic Boeing 787-9 Premium Economy Entertainment System Airshow. She phoned the Clubhouse lounge to advise my impending arrival. Perhaps that is the best way of summing up Virgin Australia’s radical upgrade of its international fleet of Boeing 777-300ERs. I headed to Gate 22 about 10 minutes before boarding was set to begin. I was one of the last passengers onto the aircraft. Next time. Domestically, this works out great. There are separate check-in desks for economy passengers, premium economy passengers, Delta SkyPriority customers and Upper Class passengers. Virgin must be the last airline in the world still sporting the bizarre custom DC power ports, which require adapters to use. Milepoint is now InsideFlyer. Cabin and Seat. Airline Virgin Australia Flight VA7. Product links are provided on a non-advised basis. Attentive crew, with one flight attendant per 12 passengers; Inflight dining resembling … Virgin Atlantic Boeing 787-9 Premium Economy Entertainment System Airshow. AvGeek for beginners: How to tell Airbus A330s and A340s apart, How pilots keep their skills sharp during COVID-19 downtime. But what was it really like? Carrying passengers from Sydney, Melbourne and Brisbane to Los Angeles, Virgin Australia's Boeing 777 premium economy experience is much closer to business class than 'normal' economy, with elevated dining and inflight service paired with a better-than-economy seat offering stacks of legroom – just without the beds, bars and Champagne. In the terminal, there were two Priority Pass lounges: No.1 Lounge and Club Aspire. Travel review - Virgin Atlantic Premium Economy 747-400 1st November 2013 London Gatwick (LGW) to Montego Bay, Jamaica (MBJ) VS065 This review is in different sections, in order to help you find any specific area that you are interested in. … British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. I’ve flown in the last year both the A340 (BOS-LHR in Upper Class) and the 787 (LHR-DXB r/t in Upper and LAX-LHR r/t in Premium Economy) and can attest the 787 PE is awesome with international 110v outlets. This is quite strange and embarrassing. It didn’t have the luxurious feeling of a leather or solid kit, but it does the trick for me knowing that it was helping to reduce single-use plastics and be less harsh on the environment. In "Reviews" In this trip report, I review Premium Economy on Virgin Atlantic, on their new Boeing 787-900 Dreamliner on my flight from London Heathrow to Newark in New York. The crew was really nice and always ready to help. The information, including card rates, product pricing and fees, presented in the review is accurate as of the date of the review – please check product pages for the most current information. Virgin Atlantic is one of the few reliable option left in the Delta SkyMiles program. The meal service was quick, the crew was attentive and, most importantly, I didn’t have anything that I thought was bad — except for the tough roll. With a relatively small network, Virgin manages to make money on some of the most competitive routes in the world, between the United Kingdom and the United States. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. This is an appreciably better selection of wine than I’ve experience on any premium economy flight before this. I’m not going to say that my meal in Virgin Atlantic Premium Economy was bad. I went back to my seat, and slept for a solid eight hours. The remaining Airbus A340-600s (of which I believe there are just five or six remaining in Virgin Atlantic’s fleet) will be phased out soon, with the airline’s soon-to-arrive Airbus A350-900s (LHR-JFK is the 1st route announced beginning “late summer”) and a “rumored” order for Airbus A330-900neos likely to be announced at the upcoming Paris Air Show. Bummer. The large check-in area had dedicated lines for Upper Class/Delta One, as well as one for Premium and a large section for economy. I had a glass of the Casa Piñero sauvignon blanc from Spain, which was bright and crisp. Virgin Atlantic Boeing 787-9 Premium Economy Lavatory. Overall, very happy with this Premium Economy experience and Virgin Atlantic has struck a fine balance between Business and Economy Class for the product and service offer. There’s something about a four-engine jet that just feels mighty. Notes. Considering the value that can be had for redeeming miles for a Premium experience on this route, the product is a huge step up from standard economy and worth it on a route like this, a seven-hour jaunt between New York and London. Definitely next time. Virgin Atlantic Boeing 787-9 Premium Economy Lavatory. In its folded position, most passengers had enough room to squeeze out to use the lavatory. Premium Economy - Virgin Australia. Personally, as an old school “avgeek”, it was love at first sight for the four-engine Airbus A340 (of which three were flown on that trip, two on Virgin Atlantic and one on South African Airways), so while, yes, the 787 was much newer and had a far better seatback entertainment system than the old, clunky, difficult to use one on the aged A340s, I’d have no problem flying the older A340s as long as they’re still flying. Virgin calls the kit the most sustainable in the skies, and it felt like it. Definitely next time. This was a brand-new aircraft for Virgin. The screens didn’t respond to touch, and could only be controlled by the remote below. Throughout the year, the Sydney flight is usually daily, with Brisbane served 6x … See, Virgin Atlantic’s Flying Club program offers some tremendous value, Virgin unveiled its brand-new amenity kits, called “Goodie Bags.”. By clicking a product link, you are departing from The Points Guy UK, and we cannot be held responsible the accuracy of the information contained within the linked site. For each of the seats in the cabin, the tray table ejected from underneath one of the armrests. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. On both outgoing and return journey there was no choice it was chicken or vegetarian and no beef again. There are also dedicated check-in desks at all locations. "The Business," available on coast to coast and international flights, is an indulgent, luxurious, and unique premium cabin experience. In "Reviews" In this trip report, I review Premium Economy on Virgin Atlantic, on their new Boeing 787-900 Dreamliner on my flight from London Heathrow to Newark in New York. Editorial Note: The Points Guy UK is independent; the opinions published here are always those of the reviewer, who has final editorial approval. “I am so sorry about this. The desks were well-staffed, and there was no queue, so I went with the more personal approach and spoke to an agent who was extremely friendly and welcoming. In that respect, Virgin Atlantic came though beautifully. While it was nice to have the screen out when I wanted it and stored when I didn’t, I had to have it stored for taxi, takeoff and landing. I found the amenities on the flight to be more than enough — especially on a relatively short long-haul flight like London to New York. And I always come away feeling fine and ready to hit the town. Because Virgin and Delta had an entirely different entrance for Upper Class/Delta One passengers, the check-in space for those passengers in the main check-in area was fairly limited. Virgin Australia operates a Boeing 777 for this route, with three classes business, premium economy, and standard economy. My favorite part of the onboard food service was the afternoon tea. Note: review scores above are based against the best possible experiences in Premium Economy versus all other airlines. In addition to the tailcam was a selection of 104 movies and about 140 TV shows, as well as games and videos that explored Virgin destinations. John R. 14 6. About 90 minutes before arrival flight attendants served scones, cakes and sandwiches with a variety of spreads and creme fraiche clotted cream. I’ve flown in eight different premium economy seats on long-haul flights, but never on the original. The roll was pre-packaged, rather than heated and fresh in baskets, as one might expect in business class. I paid for the flight using my Platinum Card from American Express. 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