Considering the value that can be had for redeeming miles for a Premium experience on this route, the product is a huge step up from standard economy and worth it on a route like this, a seven-hour jaunt between New York and London. London to Newark was Virgin Atlantic’s inaugural route (the flight numbers on this route are still VS1 and VS2). Together, the A350s & A330neos will replace all of Virgin Atlantic’s remaining quad-jet A340s and () her majesty the Queen, aka Boeing 747s. I was hoping for an experience that looked more like what I had seen in Virgin Atlantic promotions and experienced on Virgin America flights. Back in April this year Virgin launched three new economy options – Economy Light, Economy Classic and Economy Delight. Flight Review: Premium Economy On Virgin Atlantic 787 Dreamliner. Hopefully more modern aircraft will be introduced on this and other routes soon. “Our intention was never to launch a website, our intention was to build a global brand for frequent flyers.”, content + community + technology + social. Economy Delight delivers all the perks of Economy Classic but adds great extras like premium check-in, priority boarding, and extra-legroom seating. Overall, the meal service was enjoyable and tasty. The building on the left was reserved for Virgin Atlantic and its close friend Delta. Richard Branson and company were right. Flight Review: Premium Economy On Virgin Atlantic 787 Dreamliner. I think that even with a full cabin of 56 passengers, the three lavs would’ve sufficed. It’s unfortunate you got stuck on one of the A340 dogs. The menu itself came printed on a large format placard, similar to what I’ve seen in many business class cabins. I arrived at Terminal E at Boston Logan International airport and flew right by the long lines for Economy class and went right to the check in counters for Premium Economy.Out of curiosity I asked about an upgrade to Upper Class which turned out to be $1200 for the flight, more than my entire ticket. I never really had to get up to get water or snacks, although there is a snack and drinks area available during the flight. For an explanation of our Advertising Policy, visit this page. I’m a great fan of premium economy seating, which Virgin pioneered so long ago. Taxiing out of Hong Kong is fun at night, but pictures are less fun, even when the lights are dimmed. Virgin Atlantic Boeing 787-9 Premium Economy Lavatory. For this particular flight there was quite a queue for economy, but premium check in took no more than 10 minutes from queueing to boarding pass. Every time I returned to the seat I delighted in the sensation of sinking into thick, lush padding. Throughout the year, the Sydney flight is usually daily, with Brisbane served 6x weekly and Melbourne 5x weekly. Required fields are marked *. At boarding, each of the seats in the Premium cabin was stocked with all of the amenities for the flight: a plastic-wrapped blanket, pillow, amenity kit and set of headphones. Product links are provided on a non-advised basis. I’m torn about this. Next time. No tears in seat upholstery, no nicked corners or stained carpets. If you continue to read InsideFlyer we will assume that you are happy with us and our cookies. Immigration in Newark is immigration in Newark. Introduction. This flight flew out of London Heathrow Terminal Terminal 3. That’s all. It took me about 45 seconds to get through, past actually friendly security screeners (there were smiles and one friendly agent assisted me lifting my bag into a bin). I could imagine there being contention about who got the majority of it. Unlike passengers in Virgin’s Upper Class cabin, those in the Premium cabin weren’t entitled to enter the lounge, so my lounge experience isn’t factored into the score of this section. It is generally found on international flights, and popular short-haul domestic ones. It’s a means to earn full elite qualifying dollars (MQDs), rather than a partial percentage if I’d have booked through Virgin or through a third-party. I stopped by both areas to check them out. That said, there were significant improvements with this product, as well as design decisions that went a long way in terms of enjoyment. Hot options seemed to be carb heavy: rice, two kinds of penne pasta and what appeared to be a chickpea dish. The screens didn’t respond to touch, and could only be controlled by the remote below. Please view our advertising policy page for more information. I was dead tired by that point, though the seat’s great padding and adequate width … We will get this straightened out in no time.”. Meanwhile, the rest of the seats in the Premium cabin had just a pedal attached to the seat in front — there was no legrest. Premium economy is in a 2-4-2 configuration. Flying west across the Atlantic to the East Coast of the US is a quick and easy daytime flight, so there wasn’t a need for a lie-flat bed or an enclosed suite. They called it Champagne but I’d beg to differ. Each of the Premium-cabin seats besides the bulkhead seats featured a built-in IFE screen in the back of the headrest. I like so much this blog. Inside, they were pretty standard economy-size lavatories with no special features or extras. Prices were comparable to Delta’s Gogo inflight service, though I was unable to use my monthly Delta Gogo pass (seriously, is this a joint venture or not). Passengers received free headphones. My VA7 flight departed Brisbane at … "The Business," available on coast to coast and international flights, is an indulgent, luxurious, and unique premium cabin experience. Carrying passengers from Sydney, Melbourne and Brisbane to Los Angeles, Virgin Australia's Boeing 777 premium economy experience is much closer to business class than 'normal' economy, with elevated dining and inflight service paired with a better-than-economy seat offering stacks of legroom – just without the beds, bars and Champagne. British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. This post contains references to products from one or more of our advertisers. It was served with a salted-caramel éclair, passion-fruit-and-yuzu macaron and a scone with clotted cream and jam. Even with a full cabin, the mood was relaxed and calm for both crew and passengers. Each seat also came equipped with Virgin’s seatback entertainment system, though the screens on this A340 were a bit worn down and dim. Virgin has long been an industry leader in premium economy products, and this helps the carrier continue to make waves in offering a great experience for passengers in the Premium cabin. For passengers traveling in Premium with Virgin, there were two options for checking in: using a kiosk to print out your boarding pass or visiting a check-in agent. Ask the cruise director: What are your top tips for cruising? Here you can discover and share your experiences related to travel and frequent flyer programs with leisure travelers, infrequent flyers and road warriors alike. If you don’t have bags, being able to use the Virgin Atlantic mobile app to download a boarding pass is even better. And it was a very nice liqueur to serve in conjunction with something ending in “economy”. It resided somewhere between the increasingly rich perks of business class (Upperclass, in Virgin lingo) and steerage. The width isn’t all that is extraordinary about the seat, however. She waved over a supervisor. It was a great way to wash down dinner. WiFi was provided by Gogo, also known as NoGo and SlowSlow. Overall, while I wouldn’t describe Virgin Atlantic’s Premium Economy as “exceptional”, it’s still very much of a very good & solid product that we’d definitely fly again and again in the future! Milepoint is now InsideFlyer. We all know tray tables are plastic in economy and premium economy, and it’s a small but noticeable decision for a carrier to either go with a basic plastic color or to add a little oomph to the aesthetics. The Virgin Atlantic staff I encountered in London were all absolutely extraordinary. After my first flight, I sense that Virgin Atlantic is a great airline with a unique culture of service and style. Overall, I found the lounge to be good for a rest before a long-haul flight. Most annoying was the power port situation. The seat are large and confortable, and the food is well above economy quality, the toilet are together with the business class, overall excellent. This is one of the better mid-flight snacks I’ve had. There was a small slot next to the seat, underneath the armrest. There are also dedicated check-in desks at all locations. The crew was really nice and always ready to help. Virgin’s B787 has 35 premium economy seats set across five rows (21-25), configured 2-3-2 (A-C, D-F-G, H-K). This was a brand-new aircraft for Virgin. Much of the view was then gobbled up by two of the A340’s four big engines. It was a nice presentation. Newspaper service is a business class feature on many global airlines. Domestically, this works out great. There was some issue with getting the service up and running to begin with, but once it was, about 45 minutes into the flight, it worked seamlessly. On the other hand, someone really needs to do something about the baggage situation at Newark. Virgin Atlantic is one of the few reliable option left in the Delta SkyMiles program. Hope you can try Premium Econ again on the 787 or A350. This site does not include all credit card companies or all available credit card offers. While not a huge space, and definitely not enough to store a laptop, it was sufficient for my passport, AirPods and my phone. Because Virgin and Delta had an entirely different entrance for Upper Class/Delta One passengers, the check-in space for those passengers in the main check-in area was fairly limited. Virgin’s premium economy seats, at 21 inches wide, are as wide as any domestic first or business class recliner on the market and set the international standard in premium economy. As far as the quality, I found the pillows to be perfectly reasonable with stuffing. My VA7 flight departed Brisbane at … … Because it was free for everyone, I was worried that it would be on the slow side because of bandwidth issues. Choosing to fly British Airways or Virgin Atlantic can be hard, especially when they are neck and neck when it comes to fares. We’re a small diverse group of experienced frequent flyer experts, travel community builders, technologists, and friends of the flyer who want to help you learn to be an expert traveler. With the ricotta and the spiciness of the tomato sauce and zest from the sweet peppers, it was a great dish. Did You Know Emirates Offers A Student Discount? The internet service was, well, there. My favorite part of the onboard food service was the afternoon tea. I paid for the flight using my Platinum Card from American Express. And in this case, it was just about as good as it gets. Right after take-off, you are given pretzels with your first drink. Virgin Upperclass, Delta One passengers and Virgin Gold Card and Delta Platinum and Diamond Medallion elites are also able to use an entirely separate airport entrance, known as the Upperclass Wing. The jam was from a British supplier. Service was fast and efficient, and everything appeared to be smooth. I was one of the last passengers onto the aircraft. those new to the blogosphere. Elsewhere in the terminal were Oneworld carriers like Qantas, American, Cathay, Japan Airlines and some British Airways flights. The cabin crew on board was absolutely phenomenal and uniquely Virgin. Virgin’s newer aircraft are equipped with newer Gogo equipment, also known as Soso, which is much better than the old Gogo installations, but not as fast as satellite internet service I’ve experienced on carriers like jetBlue and United.The seat stood out. Over 20 years ago, Virgin Atlantic introduced something found nowhere else in the sky, a Premium Economy cabin. Additionally, the seats not by the bulkhead had upper and lower seatback storage spaces primarily for literature like the new A350-1000 safety cards. Harper is a very pleasant gentleman whose boarding pass incorrectly says he’s a Delta gold member. Get Global Entry or suffer. The information, including card rates, product pricing and fees, presented in the review is accurate as of the date of the review – please check product pages for the most current information. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. You’ll find nooks and crannies. Virgin Atlantic has a great reputation in the premium-economy market, and there was plenty to like about the experience. After dinner I ordered a class of the Otard Cognac. InsideFlyer is a privately funded venture based in Colorado Springs, CO (affectionally—the House of Miles). The 787 Premium Economy has a “Wonderwall” which I’m curious to read about. They weren’t great, and I ended up using my iPhone headphones instead. Red Ventures Financial Ltd is acting as a credit broker, not a lender. But what was it really like? I was effortlessly on my way to the Virgin Atlantic Clubhouse. Virgin Australia operates a Boeing 777 for this route, with three classes business, premium economy, and standard economy. For example, the tray table and two drink spaces on the armrest were colored in a faux-granite design. On both outgoing and return journey there was no choice it was chicken or vegetarian and no beef again. We've always flown economy and felt crowded and tired on arrival. Somewhat narrow seats and flimsy headphones. Upon boarding, crew told passengers that to celebrate the launch of the A350 into service, Wi-Fi would be free for all passengers for the flight. Count me as a repeat customer. Travel review - Virgin Atlantic Premium Economy 747-400 1st November 2013 London Gatwick (LGW) to Montego Bay, Jamaica (MBJ) VS065 This review is in different sections, in order to help you find any specific area that you are interested in. For my main, I ordered the vegetarian meal, asparagus and ricotta gnocchi with spicy tomato sauce, sweet peppers and broccoli. Flight Review: Premium Economy On Virgin Atlantic 787 Dreamliner. Premium Economy is found mostly on international flights and, compared to standard Economy, offers about 5-7 inches of extra legroom as … The bathrooms were basic, boring and offered no amenities beyond foaming soap. At just over $900, it’s not the absolute cheapest premium economy fare I’ve seen, but it was a good value. Virgin Atlantic Boeing 787-9 Premium Economy Entertainment System Airshow. I’ve seen and heard great things about Virgin’s new 787s, though, which look to become the flagship of the fleet. I found the legrest and footrest on the bulkhead row to be useful. The flight attendants were extremely friendly and attentive. It wasn’t. In "Reviews" In this trip report, I review Premium Economy on Virgin Atlantic, on their new Boeing 787-900 Dreamliner on my flight from London Heathrow to Newark in New York. And I always come away feeling fine and ready to hit the town. He is wearing a blue coat, black jeans and boots and should arrive in about 5 to 10 minutes. Every passenger transiting the Heathrow Clubhouse can choose from several dining options including a full, sit-down a-la-carte service and an absolutely posh walk up charcuterie butcher and deli. Were our meals something to write home about? Join me on my Virgin Atlantic Premium flight from London Heathrow to Delhi. Virgin Atlantic felt genuinely premium at every point – from check in to the entire in-flight experience. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. Having upgraded service and an adequate seat is enough to make a trip like this extremely pleasant. There was a neither-long-nor-short queue, but it looked worse than it was, and I was through in about five minutes. There’s also a roof deck but it was closed given the January gloom outside. Virgin has remastered the premium economy experience with its Premium A350 product. There are separate check-in desks for economy passengers, premium economy passengers, Delta SkyPriority customers and Upper Class passengers. And this flight was no different. All the passengers from Premium Economy and Upperclass gathered at the carousel to search for their bags among the economy bags. The drink was served with sour-cream-and-chive pretzels. Your email address will not be published. The menu beckoned passengers with a “Hello you…” and talked about how delicious the food would be. During the course of the flight, crew members left out a small bin of crisps and snacks for the taking in the galley. I hope you find some of the information helpful. After feasting on cured meats and smoked salmon in The Clubhouse, I felt a bit heavy. Anyhow, we chose the spicier options for our meals in Virgin’s PE – and found all of our meals quite tasty and satisfying! Ihre Flugzeuge sind mit drei Kabinen ausgestattet: Upper Class (Business Class), Premium Economy Class und Economy Class. A RED VENTURES COMPANY. London Heathrow to New York JFK. The in-flight entertainment systems were old and dim. Premium Economy tickets are bookable with SkyMiles for about 40 percent fewer miles than Upper Class, depending on the route. There was also a bar with bartender service. After a seamless bag-check experience and obtaining my boarding pass, I ascended the nearby escalator to the security checkpoint. In addition to the USB port with the IFE screen, there was a universal power outlet on the side of the seat next to the seat controls. I've flown with Virgin quite a few times, and I've never have a bad experience when it comes to service. The food was amazing!! Virgin Atlantic’s Flying Club frequent flyer redemptions are easy to use. Virgin Atlantic Premium Economy: A Review – InsideFlyer – IAM Network My flight was on the emptier side, so most passengers who were seated in the middle section of four seats had empty seats between them. Virgin must be the last airline in the world still sporting the bizarre custom DC power ports, which require adapters to use. Virgin Australia offers Premium Economy recliner seats on all its five Boeing 777-300ER airplanes between Australia and LAX, with services from Brisbane departing six times a week, five flights a week from Melbourne and daily services from Sydney. Though there are some flaws in the product, such as a narrower seat and poor headphones, I found the experience to be well worth the cost. I loved the amazing, customized “I (Heart) A350” pillows, which were clearly made just for the introduction of the aircraft into service. Red Ventures Services Ltd is an appointed representative of Red Ventures Financial Ltd which is authorised and regulated by the Financial Conduct Authority (FRN: 803495). Premium Economy is also a very small section of the airplane and you definitively don't feel crowded and the bathrooms are always available. Virgin Australia: Premium Economy - See 11,427 traveller reviews, 1,292 candid photos, and great deals for Virgin Australia, at Tripadvisor. I don't think I've ever eaten better on an airplane. The Virgin Premium Economy seats plan and seats create a feeling of space and comfort. I only had about a half-hour to spend here, given some of the delays at immigration and during check-in. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. If Virgin Atlantic has any such guarantee they weren’t anywhere close to meeting it this evening. This flight flew out of London Heathrow Terminal Terminal 3. The blanket was a deep purple with gold trim. American Airlines trials COVID-19 app to make travel safer (and why that’s a good thing), United Airlines Makes it Easier to Earn MileagePlus Premier Status for 2022, Virgin Atlantic Premium Economy: A Review. After we took off at about 1:49 p.m. and reached 10,000 feet, the crew quickly came around the cabin for drink service at about 2:05 p.m. T… Included in the IFE system was an AvGeek favorite, the tailcam. I traveled along with my TPG UK colleagues Nicky Kelvin (Upper Class Suite) and Jean Arnas (economy) to test out the product myself on the aircraft’s third-ever passenger flight. With new aircraft, several carriers are doing away with overhead air vents for passengers. I headed to Gate 22 about 10 minutes before boarding was set to begin. An American Express Platinum card won’t get you in here, nor will a wad of cash. © 2021 THE POINTS GUY, LLC. Virgin Atlantic’s Premium Economy cabin is known for offering the widest seats you’ll find outside of a First or Business Class cabin and, combined with the airline’s reputation for friendly flight attendants, that’s what made this cabin an appealing choice for an overnight flight that I had to take between Washinton D.C. and London at a time when Business Class fares were sky-high. The offering on Virgin's 787 Dreamliners. Even with a full cabin, the mood was relaxed and calm for both crew and passengers. As to the Wander Wall on our pair of LHR-JNB-LHR flights, while it’s better than nothing, it was hardly as exciting as the airline presents it to be. Jeans and boots and should arrive in about 5 to 10 minutes seating... 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